Guest Rules – Gościniec Santa Maria and Grochowska Apartment
Draft English translation of the currently published Polish rules. The Polish original remains unchanged. Please review this translation before publication.
§ 1. Stay and check-in
Apartments and rooms are rented per night after guests present an identity card or passport.
Check-in begins at 3:00 p.m. and check-out is by 10:00 a.m.
Earlier access to a room may be possible at no extra charge if it is available.
Pets are not accepted.
§ 2. Reservations and payment
The length of stay is specified in the reservation confirmation. The reservation is confirmed by payment of a deposit equal to 30% of the total booking value. The remaining balance is paid on arrival during check-in.
Requests to extend a stay should be made no later than the day before scheduled departure, provided the accommodation has not been booked by another guest.
Please note: Ending a stay early does not entitle the guest to a refund of amounts already paid.
§ 3. Use of accommodation
Rooms and apartments must be used for personal accommodation and rest.
Quiet hours are from 11:00 p.m. to 7:00 a.m.
Overnight stays by visitors are prohibited unless agreed with the host. All visits must be arranged in advance.
§ 4. Cleaning and safety
Guests are responsible for cleaning their rooms during their stay.
Smoking is strictly prohibited indoors. Designated smoking areas are on terraces and outside the buildings.
Children may use playground equipment only under adult supervision.
§ 5. Personal belongings and property
The host does not accept responsibility for belongings brought into rooms or left elsewhere.
The host designates parking places but does not accept responsibility for damage caused by third parties. Parking is free of charge and unguarded.
Guests are responsible for damage to their room, apartment or furnishings caused by them or people for whom they are responsible. Please report any defects on the day of arrival. Damage identified after departure may be charged to the guests following prior consultation.
Guests using the kitchen must wash their dishes and leave the kitchen tidy.
§ 6. Electrical equipment and keys
For fire safety and to protect the electrical system, only electrical appliances provided as part of the room/property equipment may be used.
Guests receive a room key, which must be returned on departure. A lost key requires payment.
§ 7. Compliance
By using the accommodation, guests accept these rules and agree to comply with health and safety and fire regulations, as well as the host’s instructions in exceptional circumstances.
The property does not accept liability for damage resulting from guests’ failure to follow these rules.
The property is not responsible for failures beyond its control or their consequences.
Thank you for respecting these rules. We wish you a pleasant stay.